Privacy Policy

Our Commitment to Your Privacy

At HomeBase La Mirada Tree Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

Information We Collect

We collect information that you provide to us directly, including:

• Name and contact information (phone number, email address, mailing address)
• Property address and details about your tree service needs
• Payment information when you use our services
• Communication preferences and service history
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Schedule appointments and provide service estimates
• Process payments and send invoices
• Communicate with you about your service requests
• Send important updates about your scheduled services
• Respond to your questions and customer service requests
• Send promotional materials with your consent

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:

• With service providers who help us operate our business (payment processors, scheduling software)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our customers or the public
• With your consent or at your direction

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences, but disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to certain processing of your data

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (which we do not do).

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

HomeBase La Mirada Tree Services
14241 Firestone Blvd suite 305
La Mirada, CA 90638
Phone: (562) 689-9237
Email: hello@lamiradatreeservices.com